All calls are subject to the following minimums: On Demand: 10 mins. Prescheduled: 30 mins.
Bundle discounts are $.10/min and kick-in at the 3k, 7k, 15k, 30k and 50k thresholds.
Purchase your AVIA minute bundle and you have 12 months to use the minutes.
Customers can carry over 10 percent of their minute bundle from year to year.
With AVIA there are no set-up or initiation fees.
Prescheduled requests not cancelled prior to 9 business hours from the commencement of the request will be billed in full.
Prescheduled assignments of 90 minutes or longer may require a team of 2 interpreters.
Minutes used in excess of bundled minute plan will be billed at agreed upon bundle rate.